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Mobility Tentative Agreement ReachedWireless Members have Voted Yes and Ratified the Contract. The term of the new contract is Four (4) Years.
FINAL BARGAINING REPORT
March 3, 2009
The following information is a brief summary of the tentative agreement reached between CWA and AT&T Mobility.
CWA AND AT&T MOBILITY
FINAL BARGAINING REPORT
March 3, 2009
The following information is a brief summary of the tentative agreement reached between CWA and AT&T Mobility.
A more comprehensive summary will follow along with specific information on a contract ratification vote. Date to be determined.
WAGES/ECONOMIC ISSUES:
TOP BOTTOM
All employees will also receive a $500.00 lump sum payment upon ratification
2. Job Upgrades for the following titles: *Wireless Technician I and Wireless Technician II titles will be eliminated. All existing employees will move into the Wireless Technician title at the wage schedule associated with the current Wireless Technician II title. *CSR 1 reps in the Technical Support Group will be upgraded to a new title of Customer Support Specialist with a new maximum rate of $683.00 for year 2009. Current employees in the Technical Support Group above the new maximum rate will receive the general wage increase based on existing wage rates. *CSR I reps in the Office of the President will be upgraded to a new title of Client Service Specialist with a new maximum wage rate of $672.50 for year 2009. *CSR I reps and Clerks in the Workforce Operations group will be upgraded to a new title of Workforce Administrator with a new maximum rate of 632.50 for year 2009. *Care Function Evaluation—Company to evaluate the CSR functions to see if additional titles should or could be created. 3. On-call pay—increased from $28 to $32 for each day of such assignment 4. Relief Differential—Employees assigned the duty of performing managerial opening and/or closing (Key Holder) will receive a 10% differential payment for each hour the employee performs this work. 5. Severance Payment—Increased from a maximum payment of $12,000 to $15,000
6. Travel Payment—Travel time exceeding normal commute time when on a temporary assignment will be paid as work time. Mileage reimbursement for use of personal vehicles will be reimbursed at the IRS Standard.
7. Sales Compensation Plan
*Minimum at-risk commission pay of $12,000/year for years 2009 and 2010 and $12,500/year for years 2011 and 2012 for those reaching 100% of their targeted goa*National Sales Compensation Committee –to be reestablished 8. Quota Relief—quota relief for 8 hour increments of time (8 aggregate hour in a calendar month) has been added for discipline purposes only. OTHER ISSUES:
1. Definition of Employees—If the Company reclassifies from Full Time to Part Time, they will seek
volunteers first and then force in reverse order.
2. Seniority—seniority will apply to all Articles and LOA’s and the middle two digits of SSN will be
used as tie breaker when employees have same NCS date and same last 4 of SSN
3. Work Assignments—Laid off employees will be given priority placement for rehire
4. Non-Discrimination—Company will not discriminate against an employee because of ones
position or membership or non membership in the union
5. Company-Union Relationship—increase in union time from 240 hours to 300 hours and up to
20 reps may take or pool up to 960 hours each/year. (20 X 960= 19,200 hours)
6. Vacations—Company will maximize the allotment of vacation weeks during the most desirable vacation periods.
7. Holidays—holiday schedules to be posted by Friday at noon 2 weeks prior to the Holiday
8. EWP’s—change in hour increment availability from 2 hours to 1 hour.
9. Personnel Records—employees will be provided a copy of all disciplinary write-ups
10. Subcontracting—Original language to remain with understanding that within 60 days of
ratification, subcontracting reports and data requests will be provided to bargaining chair
and going forward quarterly reports on subcontractors will be provided
11. Alliance Committee—new language to explore the possibility of the Alliance.
12. Strategic Alliance Committee—Establishment of Committee to explore innovative methods of operation
13. Scheduling Trial—Retail Sales Group trial to explore more effective methods of scheduling.
Company will review results with Union and consider input.
14. Job Satisfaction (Monitoring)—Company to review call observations within 2 days of the
employee’s next two (2) scheduled workdays with the understanding the coverage is to be done
in a private area.
All Articles, LOA’s and Agreements not mentioned above will carry forward with the exception of LOA 12 (IPO) which has been deleted.
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CWA / AT&T Mobility Benefits Bargaining Report
CWA’s National Health Care Agreement negotiated with AT&T Mobility will expired on June 30, 2008. This expiration does not change the Health Care Plan benefits during 2008, but it does mean that we must bargain the plan beyond 2008. What will happen in this process is that our bargaining committee will meet with AT&T’s in an effort to reach a new tentative agreement by June 30. If an agreement is not reached, a Federal Mediator will come in and try to facilitate one. If the Mediator is unsuccessful, the final step in this process will be for the Union and the Company to present their respective proposals before an Arbitrator. The Arbitrator’s decision will be binding on both parties. Members of the CWA bargaining team are Betty Witte, chair, District 3; Paul Klaebel, District 3; Holly Sorey, District 4; Jim Murray, District 6 and Joe Sison, District 9, and John Alphonse, CWA staff representative, District 1. July 23, 2008 The CWA and AT&T Bargaining Committees for Mobility Health Care Benefits held meetings in Atlanta, with the assistance of a federal mediator, in another attempt to reach a tentative agreement. Unfortunately, even with this assistance there was no agreement reached between the parties. The rules under mediation require that particulars of these discussions and meetings must remain off-the-record and confidential, so there are no other details we can share. The Union is now preparing for the last step in this bargaining process, which will be to take our proposals before an arbitrator who will decide what our health care benefits plan will be beginning in 2009. The arbitration hearing is scheduled for September. The CWA Bargaining Committee wishes to thank you for all of your support during these difficult negotiations. July 8, 2008 As previously reported, no agreement has been reached, and we will be meeting with a mediator on July 14, 2008. The CWA National Health Bargaining Committee is seeking additional information from our membership working at Mobility that will assist them to further develop arguments to bring before the mediator. In particular we have heard from some of you that there are not enough in-network physicians in your areas.Please take a few minutes to complete this second online survey, even if you participated in the first one. June 28- 29, 2008 After being ready to meet with the company all day Saturday, we were called late in the evening and advised that the Company was not prepared to meet with us. The Union and Company committees did meet several times on Sunday afternoon and evening. We raised multiple concerns over the Company's counter proposal that they put across the table. It is unbelievable, but their counter is actually worse than their first proposal! The Company still cannot justify their proposed cost shifting and the financial burden they want to place on our members. We only have one more day to meet, and we are still very far apart from reaching a tentative agreement. June 28, 2008 Bargaining resumed yesterday with a counter proposal from the Union aimed at maintaining our arguments that the company has the ability to provide a quality Health Benefit package for our members. The company threw out a lot of numbers but had no data to substantiate their claims. Since the first day of bargaining, the Union committee has repeatedly requested copies of their alleged sources -- but the Company cannot provide it. Time is ticking and the Company's tunnel-vision approach is preventing us from potentially reaching an agreement. As CWA President Larry Cohen said while speaking about health care during the convention, "The Company needs to get off our backs and get beside us." We’ll be back at the bargaining table subject to the Company's call. June 16, 2008 The Bargaining Committee met again with the Company on Friday with demands that they provide outstanding data still owed to us. It is still apparent that we are the only ones who came to this table to look for possible solutions to what the Company says, but can't show, are problems with the current health care plan. Instead, the Company wants us to simply put forward another proposal with "shot in the dark" ingredients of retrogression! But we are not interested in giving into the astronomically impacting demand the Company proposed on June 4! The Company's suggestion that, for a family, an employee who earns the average salary within Mobility today should have to pay out more than 17 percent of their annual income before the plan kicks in is insane, let alone unreasonable and immoral! We feel that the Company has wasted enough time avoiding the questions and they need to get serious if we have any chance at reaching a tentative agreement! They need to DO THE RIGHT THING! The Bargaining Committee appreciates all of the support you have shown!! Bargaining has been recessed and will reconvene on June 27. June 13, 2008 Report The Bargaining Committee met with the Company late into the night with questions and challenges about some of the data they have thus far provided. But the Company's responses continue to be meager and evasive and have yet to substantiate a financial need to shift a significant amount of health care costs onto the backs of our hard working members! In spite of us continually asking the question, they have yet to even identify anything specific in the current plan they believe to be their problem high cost areas. All they can say is that the Union's proposal goes in the wrong direction! We have come to these negotiations with the goal of reaching an agreement by June 30, but it appears that the Company did not. Could it be they are hiding behind the buzz on health care to simply force our members to pay more? We say it's time, AT&T, that you put your money where your mouth is. Start working with us and give us the tools we need in order to find viable solutions to possible problems. . . . we have never been afraid of a little hard work! June 11, 2008 Report The CWA Bargaining Committee met with the Company yesterday in another intense session of negotiations. In spite of several hours of questioning the Company on some of the data they have provided us, we are still not hearing anything that substantiates their claim that the Union's proposal puts an insurmountable financial burden on them. The Union still has many more questions that need to be answered by the Company. Bargaining will resume again today. The Committee appreciates your continued support. June 7, Report The Union and Company committees met yesterday after spending Thursday carefully studying data provided by the Company. We had many questions for the Company about items in their data and the Company agreed to provide answers as soon as they get them researched. We also have challenged the Company to substantiate their claims that our proposal represents a 60 percent increase to their initial costs. We feel that we have offered a comprehensive and fair health care proposal that is affordable for the Company and that our members deserve. Despite what the Company message to employees may have stated, at this point, it doesn't appear to us they are serious about trying to reach an agreement by June 30th. We have recessed negotiations pending the Company's call with answers to our many questions. June 5, 2008 Report On Tuesday, your committee passed a proposal that we believe is fair, equitable and affordable for our membership. June 4, 2008 Report Negotiations opened yesterday in Atlanta, Georgia, with our Bargaining Committee submitting a comprehensive health care proposal to the Company.District 3 Vice President Noah Savant, speaking on behalf of CWA nationwide, told the Company in opening remarks the Union is hopeful Mobility has come to these negotiations with the intent to reach an agreement that reflects our members' contributions toward making Mobility the number one wireless company in the United States. At the same time that negotiations began, thousands of CWA members who work at AT&T across the country mobilized to show their support through rallies, informational pickets and by delivering flyers with a message to AT&T management reminding them that when our Bargaining Committee is sitting at this table, they are not sitting alone. The Company is currently reviewing the proposal and preparing additional relevant data that we have requested. Bargaining updates will continue to be sent out as there are further developments.
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CWA / AT&T Mobility Benefits Bargaining UpdateAs you know, November 21, 2008 was the day the arbitrators decision was to be handed down regarding the Mobility Health Care. The arbitrator has contacted both CWA and AT&T and requested and received an extension December 12, 2008 to render his decision. Meanwhile AT&T has sent out the early enrollment packages to all employees in the mail. It is the opinion of the CWA National that AT&T should send new enrollment packages once the decision has been rendered, and has advised AT&T of this. At this time the union recommends you make your enrollment choices based on the package you have received and if there are changes in healthcare options based on the arbitrators decision, we will address this at that time. »
Results of Healthcare Arbitration for AT&T Mobility
Arbitrator’s Decision Affirms CWA Fight Against
Unfair Health Care Cost Shifting at AT&T Mobility
FOR A COPY OF THE ARBITRATOR'S DECISION CLICK HERE
CWA’s long battle to protect AT&T Mobility workers from the excessive health care cost shifting demanded by the company has reached a conclusion with the arbitration decision released late yesterday.
The Arbitrator’s decision reflects agreement with CWA that AT&T Mobility’s demands were out of line. The Arbitrator agreed with CWA, stating that “the company has been thriving in this concededly competitive environment, and that it can afford to maintain, in the future, without question, a relatively generous benefit. And the Union notes, with some justification, that imprudent increases in health care costs to employees may well result in their declining to sign up for coverage or to leave the workforce entirely,” he said.
In contract bargaining, AT&T Mobility demanded that a tremendous amount of health care costs be shifted to workers. Under the company’s original proposal, workers would have been forced to pay up to 35 percent of health care costs.
When CWA forced the company into arbitration, AT&T Mobility lowered its proposal, demanding that workers pay 29 percent of health care costs. CWA fought against this cost shifting, pointing out that the Company’s demands for increased cost sharing were unreasonable and would make health care unaffordable for many Mobility workers. The Company in its final offer lowered its proposal once more to a 26% cost share.
Under the Arbitrator’s decision, cost sharing for current workers will gradually increase from 14 percent of total health care costs (in the form of premium contributions and out-of-pocket expenses) in 2010 to 20 percent in 2012. By comparison, under the current plan, employees now pay 11 percent of costs. When the National Bargained Plan was first negotiated, employees paid 15 percent of costs.
The arbitrator’s ruling calls for the cost share to remain at 11 percent in 2009 for incumbent employees. Under ruling, workers hired after January 1, 2009 will pay 20 percent of health care costs. It is important to note that CWA was able to prevent the company from cost shifting in dental, vision and other benefit plans.
CWA and the Company are in discussions about how the arbitration award will be implemented. Further details will be supplied as they become available.
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Mobility Bargaining Begins Wednesday, January 21, 2009Mobility's contract expires February 7, 2009. Terms of the contract will begin negotiation January 21, 2009. Participation by all Mobility members is essential to a good contract. Stay in touch with Local 1298 website as well as the new Mobility website :www.cwa-attmobility.com for future updates. Please download the latest flyer and post at your workplace and keep fellow workers involved . Flyer »
Wear Red January 21, 2008 Support our Brothers and Sisters at AT&T MobilityCWA Bargaining with AT&T Mobility will begin January 21. Please send a message to our sisters and brothers at Mobility across the country- We Support your fight to get a fair contract with AT&T. Get involved now! - don't sit back and watch to see what happens. These members need the support of all 180,000 unions members at AT&T. This sets the stage for the telecom contract bargaining. Wear RED on Jan. 21st- Show the Company that our CWA members at Mobility are not alone in their fight!
We're One Union, In One fight, because we have One future together. Do Your Part! »
ATT Mobility 2009 Bargaining ReportsSign Up for E-News BARGAINING REPORT 23 Bargaining resumed yesterday and continued late into the night with little if any movement on the Company side.
What's Happening Where You Are? You may see only a dozen of your Mobility co-workers each day at your store, or a few hundred at your center, or even none if you're home garaged. The Back-and-Forth Process of Bargaining Q: Why don't the bargaining updates give Mobility workers more detail about what the Union and the Company are discussing? After all, the Company published its entire offer.
You're the Power Behind Bargaining -- Campaign Update Just before the Mobility bargaining committee went to meet with the Company this afternoon, they sent their thanks for the muscle your mobilization gives them at the negotiation table.
"We're with you!" CWA members at AT&T core want to make sure Mobility members know that they've got their support. Read their messages on the Wall of Solidarity. Core Bargaining Kicks Off, Mobility Bargaining Resumes -- Campaign Update The CWA bargaining team for the Orange contract resumed their work today in Washington, D.C., in preparation for resuming contract negotiations tomorrow with company representatives. Mobility Bargaining to Resume! -- Campaign Update Good news! Contract negotiations with Mobility will resume later this week. What's in Their Wallets? -- Campaign Update AT&T's executives have asked us to consider the economic realities when evaluating their proposed agreement. Let's take a look at the economic realities of the executives' just-released 2008 compensation: AT&T's top 5 executives were rewarded a total of $33.5 million dollars last year.
Q&A See AT&T Mobility Members in Action! Mobilization keeps building Campaign Update An Open Letter to Mobility Orange Employees from Bill Bates, CWA Bargaining Committee Chair » Continue Reading Campaign Update At the start of our contract campaign we distributed small red CWA buttons so members in every workplace could show solidarity with each other and with the bargaining team. » Continue Reading
Campaign Update Reports are coming in from weekend mobilization activities – lots of energy and enthusiasm around visits to the retail stores, with CWAers reminding customers that AT&T Mobility employees provide quality service customers expect and want. » Continue Reading Campaign Update Most of you have seen the “highlight document” that was posted by management about its final offer at the bargaining table late Saturday night. » Continue Reading
Campaign Update AT&T members will be mobilizing this weekend, showing their support for our contract campaign at Mobility. » Continue Reading Afternoon Campaign Update Let’s continue to look at the company’s offer (see www.cwa-attmobility for the complete comparison.) » Continue Reading Campaign Update It’s almost Valentine’s Day and CWA members will be sending a valentine card to AT&T CEO Randall Stephenson. » Continue Reading Afternoon Campaign Update This past Sunday, AT&T Mobility posted some specifics about its contract offer. You know the saying, “the devil is in the details.” Well that’s absolutely true in this case. » Continue Reading Campaign Update Last night, more than 100 AT&T Mobility and AT&T local leaders held a conference call and talked about the overall campaign to get a fair and just contract for workers at Mobility. » Continue Reading
AT&T Bargaining Breakdown: Get the Facts
February 8, 2009 With the clock stopped at 11:59pm Saturday, February 7, 2009, Bargaining resumed today with the Union requesting the Company to extend the provisions under the 2005 Labor Agreement by thirty (30) days to allow for additional time to come to a fair and equitable contract settlement.
Bargaining continued up until the contract deadline of 11:59pm at which time the Union and the Company agreed to stop the clock February 7, 2009 Bargaining continues throughout the day with little movement being made. February 7, 2009 Bargaining resumed this afternoon and will continue as the 11:59pm deadline approaches. February 6, 2009 February 5, 2009 February 4, 2009 February 3, 2009 The CWA Leadership Conference for the Communications and Technologies and Telecommunications Sectors started Monday morning.
February 3, 2009 Bargaining resumed today with the Company presenting its proposal on their Economic offer. In other words, your wage increase or lack thereof.
February 4, 2009 Bargaining resumed today and yes Virginia, there are tentative agreements.
February 5, 2009
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Lies Lies and More LiesLIES… LIES… and more LIESThe company is putting out a lot of lies to try to scare you and weaken us at the bargaining table. They want us to get only what they want to give us and ignore all the things we need. This is our only chance for the Union to try to get you a fair wage increase and fix some of our problems on the job. AT&T Mobility management wants to steal that chance from us and wants you to help them. Lie#1 – Management can force you to resign. Lie #2 – They can fire you on Monday if you don’t resign and we don’t have a contract. Lie #3 – They can stop you from wearing signs of solidarity with the Union, like wearing a red pin or bracelet. This illegal activity on the part of the AT&T Mobility will not go unchallenged. The National Labor Relations Act covers these violations. Don’t fall for their tricks! Call the Union if you are approached with any of these lies. The only way will win a good contract is if we stick together. »
Our Contract has Expired- What Does it Mean?
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Attention Steward Army Members:
The Attached Flyer needs to be delivered to our members at Mobility. Please take a minute to stop at a store or mall -We have attached a list of union stores around the state. These are young new members and our mobilization for them will help both of us in the end. Their success will grow into our success.
1. Download the attached flyer to help them understand what working without a contract means.
2. Review the attached list of stores.
3. Stop at a mobility store near you tomorrow shake hands with your union brother or sister and deliver the Flyer.
AT&T is lieing to these members and they are so new they aren't aware of what kind of company we are dealing with.
| Attachment | Size |
|---|---|
| Mobility Stores.pdf | 12.5 KB |
| Working Without a Contract What does it mean.pdf | 86.54 KB |
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Message to Mobility - Core Bargaining Begins Tuesday February 24, 2009
AT&T Bargaining Begins Tuesday February 24, 2009
Standing Together for Our Future
For the first time since the old days of the Bell System, CWA members from all over AT&T are beginning bargaining at the same time. We are 150,000 members strong. We need to stick together for the contracts we deserve.
AT&T has already tried to set the stage its way, complaining about the economy, non-union competitors, and the high cost of health care. The company tells us to “understand” its position.
We say to AT&T, we understand this: AT&T is profitable ($12.9 billion in net income in 2008), apparently so profitable that it just voted shareholders a dividend increase. Executives are still making millions. We make AT&T successful and it’s time the company recognized that.
There are things we need to get done in this bargaining. We need to preserve good benefits. We need wage increases that reflect the rising cost of living. We need access to the jobs of the future and a stop to outsourcing, subcontracting and the movement of work to management. We need to be able to move within this company to wherever jobs exist.
Let’s Send AT&T a Strong Message
For the last few weeks we have been standing with our fellow Union members at AT&T Mobility, who have been working without a contract. Now we need to send the message that 100% of us stand together, no matter where we work.
In the coming weeks, we’ll be sharing more information on what you can do to help build support. In the meantime, visit our website, www.cwaatATT.com, for bargaining updates and more information.
Mobilizing
Show AT&T you stand with your bargaining team
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What's In their Wallets? AT&T 2008 Executive Compensation
What's in Their Wallets?
AT&T Mobility Campaign Update
| February 21, 2009 |
| February 21, 2009 |
AT&T's executives have asked us to consider the economic realities when evaluating their proposed agreement. Let's take a look at the economic realities of the executives' just-released 2008 compensation: AT&T's top 5 executives were rewarded a total of $33.5 million dollars last year.
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AT&T 2008 Executive Compensation
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Randall Stephenson, Chairman,
CEO & President |
$11,565,255
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Richard Lindner, Sr. Exec. Vice President & CFO
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$ 4,623,241
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Ralph de la Vega, President & CEO, AT&T Mobility & Consumer Markets
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$ 6,150,645
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Forrest Miller, Group Pres., Corp. Strategy & Dev.
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$ 5,517,097
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John Stankey, President & CEO,
AT&T Operations |
$ 5,595,671
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Total for top execs in 2008:
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$33,451,909
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Source: AT&T preliminary proxy statement2/17/09 filed
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These amounts include not just the cash they take home, but a large array of Company-paid perks like financial counseling, tax preparation, car benefits, personal use of Company aircraft, supplemental health insurance premiums, club membership, and home security.
There's also a group of part-timers at AT&T who are doing well: The members of AT&T's board of directors were paid an average of more than $275,000 each. (Average for the 13 directors who served for all of 2008.)
We aren't asking for millions or for seats on the company jet. We want a fair contract that rewards our hard work and helps us take care of our families and our futures. Together, we'll get it.
 Stay strong, my friends. AT&T is playing the 'poor pitiful economy' tricks with you like they will play with us in April. Don't fall for it -- profit growth in all quarters is the result of OUR hard work, not the executive genius of our CEO. ~ In Solidarity, D. Kychnka, CWA L. 6009
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Stay the course, guys and gals. You won't believe how much better a work place can be when you have someone watching your back. Hang in there and fight, fight, fight! ~ Ron, CWA L. 13000
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AT&T Mobility has an Agreement in Principal
AT&T Mobililty has an agreement in principal. We have not details at this time. Once we receive more information from the National we will share with the membership.
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Highlights from Mobility Agreement
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Highlights of Mobility Tentative Agreement
AT&T Mobility Campaign Update
| March 3, 2009 | To AT&T Mobility Local Presidents and CWA Staff:
Below is a link to the highlights of the tentative agreement reached with AT&T Mobility. The final bargaining report will be issued no later than Thursday morning. We will provide details on a contract explanation conference call and ratification process shortly.
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AT&T Mobility has an agreement in principal. We have no details at this time. Once we receive more information from the National we will share with the membership.
New Update: A Tentative Agreement has been reached March 3, 2009. More details to follow.
BARGAINING REPORT 27
March 3, 2009
The Company and Union Bargaining Teams met earlier today to confirm the details of the tentative settlement agreement.
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AT&T Mobility Ratification Vote Mailed by March 16, 2009
AT&T Mobility Contract Ratification Vote
AT&T Mobility Ratification Ballots will be mailed to union member’s home address no later than March 16, 2009 by the CWA International Office. The ballots will be counted on April 2, 2009.
If you have not received your ballot by March 23, 2009 you must contact the Local so we can contact the National for a duplicate ballot to be mailed out to you. The deadline for requesting a duplicate ballot will be March 25, 2009.
The telephone number for CWA Local 1298 is (203) 288-5271; toll free is (800) 833-2889.
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Mobility Contract Ratified
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Mobility Retro-Active Payments and Signing Bonus
The Mobility Contract Signing Bonus and Retroactive Pay Check (retroactive to February 8, 2009) will be paid on the May 15, 2009 Pay Day.
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Frequently Asked Questions About Mobility Benefits
The National has collected a list of FAQ's for the latest bargained for Mobility Healthcare. Please see this Link for a list of of those questions and answers.
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ATT Mobility Member Shot
On Thursday afternoon, a 79-year-old man entered the AT&T Mobility Store in New York Mills and shot employee Seth Turk, a member of CWA Local 1126 who was standing at the front counter. Seth was shot in the abdomen. He was rushed into surgery and is reported to be in critical but stable condition.
An off-duty Rome, New York police officer was in the store at the time and he shot and killed the shooter. Officer Donald Moore, who just happened to be shopping at the time, is credited with preventing the violence from being much worse. The shooter, Abraham Dickan, had previously threatened employees in the store. AT&T corporate officials had banned the gunman from the store and had reported him to the New York Mills police resulting in Dickan’s pistol permit being revoked. On Thursday, Dickan returned to the store with a .357 Magnum and a list of the names of six employees he wanted to kill. Police found the list of names in the shooter’s pocket.
CWA Local 1126 President Mike Garry was on the scene immediately along with Jason White and Chief Steward Jorge LeBron who works in the New York Mills store. AT&T is working with the Local to provide counseling to co-workers this weekend.
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Mobility Starting Wage for Sales Support Representative
Effective August 1, 2010, employees who work in the Northeast region of ATT Mobility (starting wage) for an Sales Support Representative will be Step 3 of the wage table in the Orange Labor Agreement. Any member who is currently below will be
brought up to Step 3.
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Big Win for Mobility Arbitration on MyScheduling Tool - Seniority Wins!
Message from CWA District 1 Assist to the Vice President Dennis Trainor sends congratulations for a job well done - This is a big win for Mobility members, for CWA, and for Unions overall:
We won the Scheduling Tool arbitration case.
Atul Talwar, our attorney sent the following e-mail message informing us that we won the "Scheduling tool"arbitration case. He wrote:
"I just got the decision in the At&t Mobility arbitration interpreting the seniority selection language in Article 12. The arbitrator upheld the grievance and wrote a great decision. The decision is attached. He ruled that Article 12 requires the Company to provide employees with the available tours as a precondition to employees being able to exercise their right to seniority selection. He also ruled that Letter Agreement # 17 does not alter or waive the binding provisions of Article 12. "
Congratulations to Pat Telesco, our Staff rep who handled this case from the beginning and took the "best of the best "case which she felt was from Local 1118 and used all the evidence supplied by that Local as well as getting help from all the other locals in the District. Every District in the country wanted to arbitrate this case but we felt we had the best case to arbitrate and Chris Shelton convinced everyone that we should take the Local 1118 case first.
I also want to thank Gil Carey, President of Local 1118, Rachel Bailey, Greg Sampo, Mike Kane and Lenny Welcome for working so hard on this grievance and arbitration and supplying the evidence we needed to make this the best case. Chris and I would like to thank all of you on behalf of all the Locals in the District for working as hard as you all did. You all spent many hours helping to prepare the case and congratulations for a job well done.
I would also like to thank Bill Bates, National Telecom Director, who works out of Washington DC for his support and for his testimony during the case. Bill spent time on the phone on many occasions with our staff, our Local and our attorney helping to prepare our case. Bill also took time from his vacation to fly to Albany the week of Thanksgiving to be at the arbitration hearing to help the District .
A special thanks goes to Atul Talwar, our CWA attorney who spent many days in many weeks working with Pat, the Local and Bill Bates. Atul took all the evidence and every document and made the case . Atul using all the evidence took the issue that the parties agreed needed to be decided which was: "Did the introduction of the MySchedule tool violate Article 12.2 of the parties Agreement? If so, what shall be the remedy" and framed our position which resulted in the arbitrator's decision which was: " The introduction of the MYSchedule tool did violate Article 12.2 of the parties' Agreement. The Company shall provide employees their choice on the basis of seniority from those tours made available by the Employer.
Again thanks Atul, Pat,everyone in the Local and Bill for all the time you devoted to this case making it a Great Victory for CWA.
Dennis
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Pre-Hire Testing for Tele-Sales Reps Positions
The Company has notified the Union of pre-tesing for the Telesales Rep (DMDR) title which will become effective August 1, 2011
Effective August 1, pre-hire testing will be put in place for the Telesales Representative (DMDR) position. Today, there is no test for this job other than the interview process. The new testing requirements will not affect Telesales Representatives currently performing in that title. Once the test is in place, all candidates applying for a Telesales Representative position (both external and internal applicants) will be required to pass the test prior to being interviewed and considered for the position. Key points include:
August 1, pre-hire testing will be in effect for Telesales Representative positions in the Birmingham, Cerritos, and Plano telesales Centers (DMDR).
- The testing will be for external applicants and internal applicants who have not already passed the testing when applying for other internal positions. The same testing is currently used for other Mobility positions so it is possible that an internal applicant might have already passed the test and will not have to retest if trying to move from job to job. All other internal applicants will be required to pass the test to be interviewed for the job.
- The test has 4 components:
- A simulation of a call center. Candidates will have to demonstrate the ability to sell/persuade, provide good customer service, basic computer skills, follow instructions, etc.
- A biodata test of turnover risk to assess the potential for candidates that are a turnover risk due to past work behaviors and work habits.
- A personality test that measures fit in the role based on their preferences for different types of work activities.
- A reasoning skill test that gets at their math problem solving ability and information comprehension.
- The test overall will take approximately 2 hours to complete for most applicants. All 4 parts must be passed in order to pass the test overall.
- Candidates will be able to use a calculator during the math section of the reasoning skills test.
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CWA 1298 Arbitration Win in COBC Violation in Mobility -Member Made Whole
On April 3rd 2009, Adam Levy an RSC in AT&T Mobility’s Burlington Mall store, was wrongfully terminated for COBC (sexual harassment). The Headquarters / Mobility Department followed this grievance through the 3 steps of the grievance procedure as per the Collective Bargaining Agreement, protected it for Arbitration, and successfully won the Arbitration.
Kudos to Vice President Louise Gibson, her business agent Diane Viera and their Chief Steward Wayne St. Peter for their diligence in documenting this case and showing that Adam was wrongfully terminated. A big thank you to District One Vice President Chris Shelton for his support in bringing this case to arbitration and especially to our staff representative for the exceptional job she did in showing the arbitrator that the Company was unjust in their treatment of an employee.
Per the Arbitrator “the grievance is sustained”. That means Adam will be “made whole” and receive back wages, 401k contributions, vacation pay, reimbursement for medical bills…back to April 3rd 2009!! This is a huge win for the Headquarters/Mobility Department as well as the Local.
Click Here to read the arbitration
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A Cingular Worker - Proud to be CWA
Submitted by superuser on Tue, 04/10/2007 - 5:54pm.
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