Date Posted

Brothers and Sisters,

As you may have just seen on the news Governor Lamont has ordered all non-essential businesses closed in Connecticut. The order will take effect at 8 p.m. on Monday, March 23. All Frontier employees have been sent the below e-mail from Ken Arndt which classifies us all as essential. The Executive Board will be having discussions with the Company over the weekend to discuss if there will be any changes to the business in C.T. We will communicate any pertinent information as it becomes available. If you have questions please reach out to your department as we are all available throughout the weekend. 

 Frontier Team,

As various state and local governments continue to announce and issue Executive Orders and mandates ordering business closures, "shelter in place" and other such restrictions on work, business and social activities, you may be asking how these orders apply to Frontier employees and our work.

We want to remind our entire team that Frontier Communications is part of the Communications sector identified by the Department of Homeland Security as one of the critical infrastructure industries that have a special responsibility in these times to continue operations. This means employees must continue to report to work as normal, with the exception of anyone approved for remote/work-at-home assignment currently or in the future. 

All techs, field personnel and other employees should carry the attached Homeland Security letters and your ID badges at all times. As communicated, keep a copy of the letters in Frontier vehicles as well.

Our facilities team will continue implementing expanded measures to safeguard your health and wellbeing including, workplace distancing, expanded cleaning services at buildings with on-site daytime staff of 50 or more and daytime janitorial service to all buildings with more than 100 people on site. Please check with your manager if you have questions on any of these matters.


Thank you for your hard work and dedication to keep our customers and communities connected at a time when our service is even more essential. Please be safe, be cautious, and be healthy.